NOTE: These Frequently Asked Questions have been developed to help answer the most common questions we receive.

Questions

1. 1. What is the Request for Quote option in the checkout process?
2. 2. Why is there sometimes a delay in the delivery of my item?



Answers



• 1.The Request for Quote option allows you to select the products you want and then ask for the best possible shipping charges to your location. Normally WWW sites such as these auto calculate the shipping charges. The Request for Quote allows us to give you the best possible price especially when you purchase several items as once.
  
  Once you request a quote we will get back to you with the freight charges along with the payment details. Then its simply a case of paying for the order and your items will arrive shortly.
  
  
• 2.In order to offer our customers the best possible price we often buy in bulk lots. Sometimes we can run out of items due to the popularity and it can sometimes take a week or two to get more stock in. If there are any delays we will notify the customer of the approximate length of the delay. Delays usually occur over holiday periods such as Easter and especially the Christmas-New Year period.